1. Contact Information
Data Controller: Fizza Oy
Business ID: FI31553222
Fizza Oy
Koivuhaankuja 1, 01510 Vantaa, Finland
email: contact@fizza.fi
phone: +358 50 321 9929
If you have any questions or requests regarding the processing of your personal data, please contact us via email at contact@fizza.fi.
2. Collection and Use of Data
We collect various types of personal data from our customers. In this policy, we refer to individuals whose identifiable personal data has been collected as the “Customer”. Fizza Oy is referred to as the “Company”.
What personal data does Fizza Oy collect, and how is it processed?
We collect the following personal data from Customers:
- Name
- Phone number
- Email address
Additionally, the Company may collect:
- Address
- Commencement date of the customer relationship
- Direct marketing consent
- Communication-related consents
If you contact the Company via email, phone, or any service managed by us, we may collect:
- Name
- Address
- Phone number
- Email address
- IP address
- Correspondence between you and the Company
Furthermore, we collect the following from all website visitors:
- IP address
- Operating system and device type
- Other potential analytical data
Technical data may be linked to your IP address, in which case it is treated as personal data.
Purpose and Legal Basis for Processing
Your personal data is used for conducting the Company’s business, improving and developing the customer experience, and for direct marketing. The Company processes personal data to fulfill obligations based on the customer relationship only with your consent. In such cases, data is used for targeted marketing, website traffic analysis, and maintaining the customer relationship.
The Company uses third-party services to provide the best possible experience. These third parties may collect and transfer personal data outside the EU and EEA. Below are the third parties we use and links to their respective privacy policies:
1. Google Drive
2. YouTube
3. Facebook
4. Instagram
5. LinkedIn
6. Accounting service provider
3. Data Storage and Disclosure
The Company does not disclose customer personal data outside the organization. To reach our customers effectively, we may use third-party advertising, where the Company may share customer data (name, email) with the provider. In these cases, the marketing company acts as a service provider, and data processing is governed by an agreement.
The Company does not transfer personal data outside the Company without the Customer’s permission, unless required by law.
4. Deletion of Data
The Company retains personal data for five (5) years from the last contact with the Customer. A Customer may request the deletion of their data. Data related to complaints is stored as long as necessary to fulfill accounting obligations and to defend against potential legal claims. Website analytical data is stored for five years.
To request data deletion, contact contact@fizza.fi. The Company will only retain data despite a deletion request if there is a justified reason, such as a legal obligation. In such cases, the Customer will always be notified.
5. Customer Rights
The customer has the right to know what information is collected about them and what the information is used for. The customer can also request an explanation of why the data is collected, how long the data is stored, and to whom the data is disclosed or intended to be disclosed.
If the customer notices an error in their data, they have the right to request a correction of the data by contacting the Company (contact@fizza.fi).
The customer has the right to forbid direct marketing and restrict the use of personal data in marketing. In addition, the Customer has the right to object to the processing of personal data in specific personal situations.
If the Customer feels that the Company’s data protection is insufficient or incompatible with data protection legislation, the Customer is entitled to lodge a complaint.
6. Data Portability
Customers may request the transfer of their personal data to another organization. In such cases, the Company will provide the data in an electronic format directly to the Customer. To request a transfer, please contact Fizza Oy via email (see Section 1).
7. Cookies
This website uses cookies to track visitor activity and sessions. Cookies are small text files sent to your device by the website’s server. Only the website’s server can read these cookies.
Cookies help us understand visitor behavior and are used solely to improve the customer experience. Cookies do not collect personal data. You can disable cookies in your browser settings; however, please note that this may affect the website’s usability.
Read more about our cookie policy and consent here.